Everything a community needs. Nothing it doesn't.
Onyx was designed from the ground up for apartment communities — not retrofitted from generic property software. Every feature is purpose-built for the leasing and management lifecycle.
Resident Self-Service Portal
Residents log in to pay rent, submit maintenance requests, view lease documents, receive community announcements, and message the office — all from one place, on any device.
Online Rental Applications
Prospective residents complete digital applications with document uploads. Applications flow directly into your admin queue with status tracking and automated email updates.
Lease Management
Create, send, e-sign, and store leases. Renewal reminders go out automatically. All signed documents are archived and accessible to both admin and resident.
Multi-Gateway Payments
Accept rent online via Stripe, PayPal, Cash App, Venmo, ACH / check, and more. Residents choose their preferred method. Payments are tracked, reconciled, and reported automatically.
Maintenance Workflows
Residents submit requests with photos. Maintenance staff receive assignments, update status, and close tickets — all tracked in one workflow. Escalation rules and vendor contacts included.
Resident Messaging
Send community-wide announcements, direct messages, or automated reminders (rent due, lease renewal, package arrival). Delivery via in-portal notification and email.
Community Site Map
Visual unit map lets admins see occupancy, maintenance status, and lease expiry at a glance. Click any unit to jump directly to its resident record.
Analytics & Reporting
Occupancy rates, revenue trends, maintenance response times, application conversion, and more — all in real-time dashboards. Export to CSV or use the API for custom reports.
Dedicated instances, managed for you.
Every Onyx deployment is its own isolated instance — your data is never co-mingled with other communities in a shared database. Obsidian Group handles hosting, backups, updates, and infrastructure monitoring so your team can focus on residents.
- Isolated instance per community or portfolio
- Managed hosting included in every tier
- Automated daily backups
- Proactive infrastructure monitoring via Vigil
- Optional custom domain + community branding
Choose the tier that fits your community.
All tiers include managed hosting. Scale up as your portfolio grows.
- Resident portal
- Online rental apps
- Lease management
- Stripe payments
- Maintenance tracking
- 3 admin seats
- Email support
- Everything in Starter
- All payment gateways
- Maintenance workflows & vendors
- Resident messaging
- Community site map
- Lease renewal reminders
- 8 admin seats
- Priority email support
- Everything in Community
- Custom branding & domain
- Detailed analytics
- Unlimited admin seats
- REST API access
- EspoCRM / InvoiceNinja ready
- Audit log
- Phone + priority support
- Everything in Professional
- Multi-property portfolios
- Custom integrations
- Dedicated account manager
- SLA-backed uptime
- Custom backup schedule
- On-premise option
- Quarterly infra review
All prices are base monthly rates. Contact us for annual pricing, migration assistance, or a custom quote. View full product catalog →
Ready to simplify your community management?
Schedule a demo and we'll walk you through a live Onyx instance built for a community just like yours. No commitment required.